Frequently Asked Questions

How much does shipping cost?

We keep it simple... $20 for the first pair of boots and $5 each additional pair of boots.

How do I do an exchange?

We currently do not offer exchanges, but most items can be returned within 30 days for a refund.  Shipping charges are non-refundable.

How can I save money?

It's always more expensive to purchase individually.  Purchasing as a group helps.

I received my boots through my group.  How do I return them?

If you made your purchase through your school/district, booster group, or a different company you'll need to contact them regarding returning items because we will not have any record of your individual purchase.

How do I request a quote?

Add items to your cart and click on Request a Quote.   If you encounter an issue please try another browser/device like your phone, some school networks inadvertently block this functionality.

Can I pick up my order at a store?

We do not have any retail locations.  All orders ship via UPS Ground directly to you.

How soon will I get my order?

Typically your order leaves our warehouse within 1-3 business days.  UPS usually delivers your order 3-7 business days after it ships.

Can I ship to a PO Box?

No, we cannot ship to a PO Box.  We can only deliver to street addresses.

Do you ship internationally?

We only ship within the contiguous United States.