Frequently Asked Questions
How much does shipping cost?
We keep it simple... $20 for the first pair of boots and $5 each additional pair of boots.
How do I do an exchange?
We currently do not offer exchanges, but most items can be returned within 30 days for a refund. Shipping charges are non-refundable.
How can I save money?
It's always more expensive to purchase individually. Purchasing as a group helps.
I received my boots through my group. How do I return them?
If you made your purchase through your school/district, booster group, or a different company you'll need to contact them regarding returning items because we will not have any record of your individual purchase.
How do I request a quote?
Add items to your cart and click on Request a Quote. If you encounter an issue please try another browser/device like your phone, some school networks inadvertently block this functionality.
Can I pick up my order at a store?
We do not have any retail locations. All orders ship via UPS Ground directly to you.
How soon will I get my order?
Typically your order leaves our warehouse within 1-3 business days. UPS usually delivers your order 3-7 business days after it ships.
Can I ship to a PO Box?
No, we cannot ship to a PO Box. We can only deliver to street addresses.
Do you ship internationally?
We only ship within the contiguous United States.