Frequently Asked Questions
How much does shipping cost?
We keep it simple... $20 for the first pair of boots and $5 each additional pair of boots.
How soon will I get my order?
Typically your order leaves our warehouse within 1-3 business days. UPS usually delivers your order 1-7 business days after it ships depending upon how far it has to travel.
How do I do an exchange?
We do not offer direct exchanges. Instead, please return your purchase within 30 days for a refund and place a new order online. (shipping charges are non-refundable)
How can I save money?
Place one big group order. This will save quite a bit in freight versus placing multiple individual orders.
I received my boots through my group. How do I return them?
If you made your purchase through your school/district, booster group, or a different company you'll need to contact them regarding returning items because we will not have any record of your individual purchase.
How do I request a quote?
Add items to your cart and click on Request a Quote. If you encounter an issue please try another browser/device like your phone, some school networks inadvertently block this functionality.
Can I get a special size that isn’t listed?
Sorry we don't offer special custom sizes. All sizes available are listed under the product.
Can I pick up my order at a store?
We do not have any retail locations. All orders ship via UPS Ground directly to you.
Can I ship to a PO Box?
Unfortunately we cannot ship to a PO Box. We can only deliver to street addresses.
Do you ship internationally?
We only ship within the contiguous United States.