Frequently Asked Questions

How much does shipping cost?

We keep it simple... $20 for the first pair of boots and $5 for each additional pair.

How soon will I get my order?

Typically your order leaves our warehouse within 1-3 business days. UPS usually delivers your order 1-7 business days after it ships depending upon how far it has to travel.

How do I do an exchange?

We do not offer direct exchanges.  Instead, please return your purchase within 30 days for a refund and place a new order online. (shipping charges are non-refundable)

How can I save money?

Place one big group order. This will save quite a bit in freight versus placing multiple individual orders.

I received my boots through my group. How do I return them?

If you made your purchase through your school/district, booster group, or a different company you'll need to contact them regarding returning items because we will not have any record of your individual purchase.

How do I request a quote?

Add items to your cart and click on Request a Quote. If you encounter an issue please try another browser/device like your phone, some school networks inadvertently block this functionality.

Can I get a special size that isn’t listed?

Sorry we don't offer special custom sizes. All sizes available are listed under the product.

Can I pick up my order at a store?

We do not have any retail locations. All orders ship via UPS Ground directly to you.

Can I ship to a PO Box?

Unfortunately we cannot ship to a PO Box. We can only deliver to street addresses.

Do you ship internationally?

We only ship within the contiguous United States.